Tech Issues

[February 28th, 2017 5:24 PM ET]

UPDATE:

Amazon Web Services has announced that as of 1:49 PM PST, they are fully recovered for operations. Please contact bil_support@bigideaslearning.com if you have any questions.

 

[February 28th, 2017 4:54 PM ET]

UPDATE:

Amazon Web Services is still working on resolving their issues. Clever Instant Login appears to be working, but data transfers are not. The Student Dynamic eBook and the online assignments are functioning again. We will continue to monitor https://status.aws.amazon.com/ and https://status.clever.com/#.

 

[February 28th, 2017 2:08 PMĀ ET]

Attention Educators,

Amazon Web Services is currently reporting increased error rates with servers supporting many of the Big Ideas Learning products. You may experience inconsistencies in access to the Student Dynamic eBook and online assignments. Clever users may also experience issues logging in. For more information, please visit https://status.aws.amazon.com/, https://status.clever.com/, or by contacting bil_support@bigideaslearning.com.